General Information and Policies
Rate Information | Midweek rates apply Sunday through Thursday. Weekend rates apply Friday and Saturday as well as holidays. All weekends and holidays require a two night minimum. Superior Shores Resort recognizes the following holidays and special events:
- New Year’s Day – Jan 1, 2020
- Martin Luther King Day – Jan 18-20, 2020
- President’s Day – Feb 15-17, 2020
- Memorial Day – May 23-25, 2020
- Grandma’s Marathon – June 19-21, 2020
- Fourth of July – July 4, 2020
- Labor Day – Sept 5-7, 2020
- MEA Weekend – Oct 15-19, 2020
- Thanksgiving – Nov 26-29, 2020
- Christmas – Dec 24-25, 2020
Age Requirement | Guests must be 18 years or older with photo identification to reserve and check into a room.
Occupancy Limits | Units are designed to accommodate guests up to the maximum sleeping capacity of the unit. For the enjoyment of all guests, occupancy limits will be enforced.
Check-in/Check-out | Check-in time is after 4pm and check-out is by 11am. Request for early check-in or late check-out will be honored if possible, but is not guaranteed without charge.
Deposit Policy | The full first nights stay including tax and fees will be taken at the time the reservation is made.
Cancellation Policy | Cancellations made 10 days prior to the arrival date will be fully refunded less a $35 processing fee. Cancellations made less than 10 days prior to the arrival date will result in a forfeiture of the entire deposit.
Non-Smoking Policy | Superior Shores Resort is a non-smoking resort indoors. Smoking is only allowed in designated outdoor areas. Guests are subject to a $300 daily cleaning fee if smoking occurs in your room.
Dog Policy | Superior Shores Resort allows well-mannered dogs in designated units at the Main Lodge and Lakehomes. Dogs are not allowed in any Burlington units. Pets other than dogs are not allowed on property. A maximum of two dogs per room is permitted and dogs are not allowed to be left unattended in rooms. A non-refundable service fee of $35.00 per night, plus tax, applies per dog. Payment of service fee is due at check-in. Guests will be responsible for any property damage caused by their dogs. Pet agreement must be signed upon check-in.
Rates and Policies are subject to change without notice.